Welcome to Sunnez Cosmetics. By accessing and using our website, you agree to comply with and be bound by the following Terms and Conditions.These terms govern your use of our website, products, and services. If you do not agree with any part of these terms, please do not use our website.

2. About Sunnez Cosmetics

Business Name: Sunnez Cosmetics
Location: No. 2B Kano Street, Main Market, Onitsha, Anambra State, Nigeria
Working Hours: 8:00am – 6:00pm
Delivery Coverage: Nationwide within Nigeria

3. Products and Orders

We offer skincare products, nail accessories, and other beauty items.

All products are subject to availability. We reserve the right to:

  • Modify product pricing without prior notice
  • Discontinue products at any time
  • Refuse or cancel orders where necessary

Once an order is placed and payment is confirmed, it will be processed for dispatch.

4. Pricing and Payments

All prices listed on our website are in Nigerian Naira (₦).

Payments are processed securely through our integrated payment gateway (Paystack).

We are not responsible for delays caused by third-party payment processors.

Orders will only be processed after successful payment confirmation.

5. Delivery Policy

We deliver nationwide within Nigeria using:

  • Park dispatch services
  • Riders
  • Waybill services
  • Courier services

Delivery fees are calculated based on park fees and rider fees.

Delivery timelines depend on location and logistics provider.

Tracking details will be provided once made available by the logistics company.

6. Returns and Refunds

We accept returns within 14 days (2 weeks) from the date of purchase.

Returned items will be assessed upon receipt.

If a product is damaged, evaluation will determine the source of the damage before further action is taken.

Eligible returns may qualify for a refund based on assessment outcome.

7. User Responsibilities

By using this website, you agree to:

  • Provide accurate information during checkout
  • Use the website for lawful purposes only
  • Not misuse or attempt to disrupt the website

8. Limitation of Liability

Sunnez Cosmetics shall not be liable for:

  • Delays caused by logistics providers
  • Payment processing delays
  • Damages arising from misuse of products

9. Changes to Terms

We reserve the right to update these Terms and Conditions at any time without prior notice.

Continued use of the website after changes indicates acceptance of updated terms.

10. Contact Information

For enquiries regarding these Terms, please send us a message